Terms & Conditions

Introduction

Aerovia Travel operates as an independent flight booking assistance service, helping customers with reservations for flights and related travel services. These Terms & Conditions govern your access to and use of our website and booking support services.

References to 'we,' 'us,' or 'our' refer to Aerovia Travel. 'You' refers to any individual accessing our website or utilizing our booking assistance.

By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

Website Content & Use

All content on this website, including text, graphics, logos, and design elements, is owned or licensed by Aerovia Travel and is intended for personal, non-commercial use only.

Users may not reproduce, distribute, modify, or otherwise exploit website content without prior written consent from Aerovia Travel.

We reserve the right to modify, suspend, or discontinue any aspect of our website at any time without notice.

Eligibility & User Responsibilities

By using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.

You agree to provide accurate, current, and complete information when using our services.

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

You agree to use our services only for legitimate travel inquiries and booking requests.

Booking Enquiries & Reservations

Aerovia Travel provides booking assistance based on information supplied by airlines and travel service providers. Prices, availability, and fare conditions are subject to change until a booking is confirmed and payment is completed.

Once confirmed, booking details are sent via email. You are responsible for reviewing all confirmation information carefully and notifying us immediately of any errors.

We recommend reviewing all fare rules, including change and cancellation policies, before completing your booking.

Third-Party Travel Providers

Aerovia Travel acts solely as an intermediary between travelers and third-party travel providers, including airlines and related service vendors. Each provider's own terms and conditions apply in addition to these Terms.

We are not responsible for the acts, errors, omissions, representations, warranties, breaches or negligence of any such third-party providers.

Any claims or issues arising from services provided by third-party providers must be directed to the provider directly.

Payments & Pricing

Full payment is required to confirm a booking. All prices are subject to applicable taxes, fees, and supplier-imposed charges.

Currency conversion or bank processing fees may apply depending on your payment method and are your sole responsibility.

We use secure payment processing and do not store your payment information on our servers.

In the event of a pricing error, we reserve the right to cancel or refuse any bookings made at the incorrect price.

Changes & Cancellations

All changes or cancellations are subject to airline and supplier policies. Aerovia Travel may charge a service fee for processing modifications or cancellations.

Refund eligibility, if applicable, is governed by the supplier's fare rules and conditions. Refunds, if any, will be processed according to the supplier's timeline.

Some fares are non-refundable and non-changeable. Please review fare rules carefully before booking.

We recommend purchasing travel insurance to protect against unforeseen circumstances.

Baggage & Airline Policies

Baggage allowances, fees, and restrictions are determined by the airline. Aerovia Travel is not responsible for baggage charges imposed by airlines at the airport or after booking.

Baggage policies vary by airline, route, and fare type. Please verify baggage allowances directly with the airline before traveling.

Special baggage needs (sports equipment, musical instruments, etc.) must be arranged directly with the airline.

Travel Documentation

You are solely responsible for ensuring you have all required travel documents, including passports, visas, and health certificates.

Requirements vary by destination and citizenship. Check entry requirements well in advance of travel.

Aerovia Travel is not responsible for denied boarding or entry due to insufficient documentation.

Limitation of Liability

Aerovia Travel is not responsible for delays, cancellations, schedule changes, or service disruptions caused by airlines or third-party providers.

We are not liable for indirect or consequential damages arising from travel arrangements, including but not limited to lost profits, business interruption, or personal injury.

Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the total amount paid by you for the specific booking giving rise to the claim.

Privacy & Data Protection

Use of this website is governed by our Privacy Policy, which explains how personal data is collected, used, and protected.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement reasonable security measures to protect your information, but no method of transmission over the Internet is 100% secure.

Intellectual Property

All trademarks, service marks, and logos displayed on our website are the property of Aerovia Travel or their respective owners.

You may not use any of our intellectual property without our prior written consent.

Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website.

Your continued use of our services after changes constitutes acceptance of the modified terms.

The most current version of these Terms will always be available on this page.

Governing Law

These Terms & Conditions are governed by the laws of the State of New York and the United States, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in New York County, New York.

Contact Information

If you have questions about these Terms & Conditions, please contact us: